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City of Albuquerque Cash Handling Training
Welcome
New Class
Introduction to Cash Handling
The Job of a Cash Handler (0:47)
Cash Handling Procedures (2:00)
More Responsibilities of Cash Handlers (0:41)
Basic Cash Handling (0:36)
The Definition of Cash Handling (1:17)
Legal Background (0:55)
Daily Cashier Operations
Cashier Station (1:20)
Opening Activity/Cash Drawer Setup (2:17)
Closing Activity (1:03)
Balancing Cash Drawer (2:06)
Receipts (0:54)
Locating Cash Differences (0:51)
Common Errors Causing Out-of-Balance Situations (0:56)
Reasons for Hard-to-Find Errors (1:05)
Losses/Shortages/Overages (0:53)
Reporting Losses (0:27)
Accounting for Overages/Shortages (0:31)
Depositing/Recording of Monies & Dual Verification
Depositing of Monies (0:52)
Where do City Departments Make Deposits? (0:45)
How do City Employees Make Deposits? (1:26)
Recording of Deposits (0:34)
City Transportation of Money (1:09)
Internal Controls
Internal Controls (0:39)
Separation of Duties (1:58)
Fraud Triangle (0:29)
Handling Currency
Recognizing Currency (0:48)
Counting Currency (0:47)
Counting Coins (0:13)
Receiving Currency & Coins (1:04)
Making Change (0:31)
Identifying Genuine Currency
Counterfeit Currency (2:32)
Suspected Counterfeit Currency (0:43)
Altered or Raised Currency (0:32)
Handling of Checks
Types of Checks (1:50)
What a Check Needs to be Negotiable (1:33)
Parts of a Check (0:35)
Checks and Check Cashing (0:23)
Check Endorsements (0:40)
Credit Card Processing
PCI DSS (0:51)
Robbery, Emergency, Fire, Bomb Threat
Procedures to Follow During a Robbery (0:39)
Two critical factors (0:12)
Following a Robbery Once the Robber has left (0:33)
Fire/Bomb Threat (0:24)
Emergency Procedures (0:18)
Course Wrap Up
Procedure Recap (0:35)
Cash Handling Quiz
Following a Robbery Once the Robber has left
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